Continuous Computing is an Equal Opportunity Employer
CN (Shenzhen) RMA / Debug Engineer
Job Description
- Evaluate the functionality of telecommunications systems and circuit cards returned from customers for failure analysis.
- Troubleshoot the system to the subassembly level and determine the need for either repair or replacement.
- Troubleshoot the circuit to the component level and repair.
- Test and configure repaired systems and circuit cards to ensure proper functionality.
- Clearly document fault analysis and resolution.
- Work with design engineering when necessary to identify design flaws, implement new configurations or features, and to resolve root cause failure modes.
Requirements
- BS Engineering degree strongly preferred; Associate degree or equivalent experience will be considered.
- 5+ years experience in testing computer/data networking/telecom systems and subassemblies.
- Experience with Linux, Solaris, or UNIX based systems.
- Experience with Ethernet switches, network cards and processors.
- Thorough understanding of computer systems architecture.
- Excellent written and verbal communication skills, customer service, and people skills.
- Proven ability to work on multiple projects simultaneously, and meet the expectations of customers on tight deadlines.
- Compact PCI, ATCA, Data Networking and Telecommunications industry experience preferred.
- Scripting and programming experience, preferably using Expect, Python, and bash.
- Test Plan and Test Procedure writing experience preferred.

