Management
Mike Dagenais – President & Chief Executive Officer
Mr. Dagenais joined Continuous Computing as president and CEO in December 2006. He was most recently president and CEO of Optical Solutions, Inc., a market leading supplier of fiber to the home access solutions. Mr. Dagenais led Optical Solutions through a period of unprecedented growth, culminating in the successful acquisition of Optical Solutions by Calix Networks, a large telecom equipment supplier focused on access solutions for broadband service delivery. He brings over 25 years of experience in the telecommunications industry, including prior executive and management positions at Convergent Networks, Lucent, and Nortel. Mr. Dagenais has a M.Eng. and a B.Eng. in electrical engineering from Carleton University in Ottawa, Canada.
Amit Agarwal – Chief Operating Officer
Mr. Agarwal was named senior vice president of engineering in January 2008 and promoted to chief operating officer in January 2010. Mr. Agarwal manages a worldwide team of operations, engineering and customer program management personnel who are building and delivering the next generation of products and services for network equipment providers. Previously, Mr. Agarwal held company executive positions in field sales operations, engineering and customer service. Prior to joining Continuous Computing in April 2003, Mr. Agarwal led various engineering teams at Intel Corporation and Trillium Digital Systems, Wipro and C-DoT (Center for Development of Telemantics). Mr. Agarwal brings several years of experience in networking products, architecture, protocols, standards and software for Voice over IP, cellular, broadband, mobile, telephony and data networks. Mr. Agarwal has an M.S. in telecommunications engineering from the Indian Institute of Technology at Kharagpur.
Brian Brown – Senior VP, Sales & Field Operations
Mr. Brown joined Continuous Computing as senior vice president of sales and field operations in October 2007. He was most recently senior vice president of global sales and sales engineering of Terawave Communications, Inc., a global manufacturer of converged access and multi-service networking solutions for service providers, government, and enterprise customers. Mr. Brown brings more than 28 years of leadership experience, as well as a proven track record of substantially growing revenue, improving market share, and increasing product margins and profit from management positions with Alcatel Network Systems, Optical Solutions, Inc., and Harris Broadcast Communications Division. He holds both a law degree and a MBA from DePaul University, and a BA degree from Western Illinois University.
Mike Coward – Chief Technology Officer & Co-Founder
Mr. Coward was appointed chief technology officer in June 2006, having recently served as general manager of the company’s Platforms business unit. Since co-founding the company in 1998, he has held senior leadership positions in technology and engineering. Mr. Coward specializes in system architecture and the design of highly available redundant platforms, including the creation of the company’s Ethernet-HA architecture which replaces the PCI bus with redundant Ethernet links and allows for the creation of highly scalable, distributed systems with superior redundancy and resiliency. Previously he worked in the telecom industry and was also the lead designer for an experiment flown on the NASA Space Shuttle Endeavor in 1996. Mr. Coward has an M.S. in electrical engineering from the California Institute of Technology. Read articles written by Mike Coward.
William Dow – VP, Finance
Mr. Dow joined Continuous Computing as the vice president of finance in June 2005. In this capacity, he is responsible for all worldwide finance and accounting operations. Prior to joining Continuous Computing, Mr. Dow held executive finance positions at EWI Holdings, MP3.com and Data Tree Corporation. With 22+ years of financial experience in privately and publicly funded high technology companies, Mr. Dow brings a strong track record of managing initial public offerings (IPOs), mergers & acquisitions and private equity closings. In addition, Mr. Dow has seven years experience working for PriceWaterhouseCoopers LLP. Mr. Dow has a B.S. in accounting from San Diego State University and is a certified public accountant.
Tammy Riley – VP, Human Resources

Ms. Riley was named Vice President of Human Resources in September 2009, previously serving as the company’s Global Director of Human Resources. She is focused on the company’s long-term commitment to employees, exploring creative and enhanced ways of promoting employee engagement while concurrently providing company-wide strategic support. Ms. Riley has over sixteen years of broad human resources experience nationally and internationally, working in countries such as Germany, China, India, Russia and Canada in the telecom, manufacturing and hi-tech industries for such companies as Kontron and Encad. She has extensive experience in strategic planning, labor relations, corporate planning, legal compliance and avoidance of litigation, benefits management, and strong coaching and counseling skills. Ms Riley earned her Senior Professional in Human Resources (SPHR) Certification in 1998 through Chapman University and has also attended the University of South Carolina.
Manish Singh – VP, Product Line Management
Mr. Singh was named vice president of product line management in January 2008. Most recently he served as Continuous Computing’s vice president of field engineering and formerly as vice president of engineering. Mr. Singh is an experienced leader who brings over 15 years of experience in telecommunications product design and development. Prior to Continuous Computing, Mr. Singh held various engineering management and architect positions at Intel Corporation, Trillium Digital Systems, and C-DOT (Center for Development of Telematics). Mr. Singh holds the patent as a sole inventor of “Configurable Cache” memory system (patent number: 7133997). Apart from broad telecom domain knowledge, Mr. Singh brings specialized expertise in the wireless and VoIP telecom technology areas. In 1998, he successfully led the development of 2G MSC at C-DOT and since has led various VoIP and 3G/IMS wireless product development. Mr. Singh has an M.S. degree in computer science from India Institute of Science, Bangalore and a B.S. degree in electronics and telecommunication from Shri G.S. Institute of Technology & Science, Indore. Read articles written by Manish Singh.
Robert Telles – VP, Manufacturing Operations & Co-Founder
Mr. Telles was named vice president of manufacturing operations for Continuous Computing in June 2006, most recently serving as deputy general manager of the Platforms business unit. Since co-founding the company, he has held senior leadership roles in manufacturing and operations. Mr. Telles brings extensive knowledge of the theory and practical implementation of corporate information systems such as MRP, PDM, inventory control, workflow routing, and document management. Previously he worked for Xerox on projects at the International Monetary Fund, US West, Sequent Computers and CTB. Mr. Telles has a B.A. degree in physics and mathematics from Occidental College.
Brian Wood – VP, Marketing
Mr. Wood was named vice president of marketing in June 2006, formerly serving as Continuous Computing’s director of marketing since April 2004. He leads all global marketing including public relations, web/online awareness, industry events, partner and product marketing, advertising, and sales tools. Previously Mr. Wood was director of marketing at Sorrento Networks, an optical networking systems vendor. He also held a variety of operational and business development roles at Rhythms, a nationwide DSL service provider, and NextWave Telecom, a nationwide wireless carrier. Mr. Wood has an M.S. degree in engineering management from Stanford University, a B.S. degree in electrical engineering from Cornell University, and served as an F-14 Tomcat Radar Intercept Officer in the U.S. Navy. Read articles written by Brian Wood.
